At Alameda Family Chiropractic ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including through our website, phone calls, and communications via SMS or text message (A2P services).
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
1. Information We Collect
We may collect the following types of information from you when you use our services:
Personal Identification Information: Name, email address, phone number, and other contact information.
Health Information: Details related to your medical history, health conditions, treatment plans, and chiropractic care.
Payment Information: Credit card or other payment details for billing purposes.
Usage Data: Information about how you interact with our website or services, such as IP address, browser type, and time spent on pages.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide Services: To deliver chiropractic care, appointment scheduling, and billing.
Communication: To respond to your inquiries, schedule appointments, and send you updates or reminders via SMS or email.
Marketing and Promotions: To send you promotions, special offers, and newsletters (you can opt-out at any time).
Compliance: To comply with applicable laws and regulations, including for A2P registration purposes.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors or communication platforms.
Legal Compliance: We may disclose your information if required by law or to respond to legal requests, such as a subpoena or court order.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure.
5. Your Choices
You have the following rights regarding your personal information:
Access: You can request to access the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain limitations.
Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in emails or texts.
6. SMS and A2P Registration
By providing us with your phone number and opting in, you consent to receive text messages for appointment reminders, service updates, and promotional offers via SMS, in compliance with A2P messaging requirements. Standard message and data rates may apply. You can opt-out of text messages at any time by replying "STOP" to any of our messages.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Alameda Family Chiropractic
4410 NE Fremont St., Portland, OR, United States, Oregon
alamedafamilychiro@gmail.com
(503) 249-0114